# "An internal error has occurred" when converting **URL:** \ **Category:** Troubleshooting and Bugs\ **Created:** [January 13, 2024, 3:09am UTC](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311 "2024-01-13T03:09:43Z")\ **Posts on this page:** 10\ **Page:** 2
**Author:** ![mbmoore](https://avatars.discourse-cdn.com/v4/letter/m/dc4da7/32.png) [@mbmoore](https://forums.negativelabpro.com/u/mbmoore)\ **Post date:** [September 16, 2024, 5:34pm UTC](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311/22 "2024-09-16T17:34:55Z")
I’m still hitting the issue fairly frequently. Tried removing the key from NLP and disabling, then re-enabling, but still a problem (couldn’t actually remove with LR plugin manager) I am also in the Develop module and still experience crashes. Hardware acceleration is off. Would really appreciate any further updates or fix as this is getting to be a real annoyance. ---
**Author:** ![abram](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/abram/32/3959_2.png) [@abram](https://forums.negativelabpro.com/u/abram)\ **Post date:** [October 12, 2024, 10:18pm UTC](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311/23 "2024-10-12T22:18:47Z")
I’m facing a similar issue here with my conversions. Running on a 14" MacBook Pro (M1 Pro / 32GB RAM) on macOS 15.0.1 with LR Classic 13.5.1. I was able to successfully convert my first three rolls of film, but all were black and white. Once I attempted to convert a roll of Kodak Gold 200 I began to get the errors. The first thing that pops up is “An unexpected end-of-file occurred.” Then when the Analyzing / Converting process begins I get the internal error, but more specifically it is saying it could not write the photo for analysis. I have double-checked my write permissions for my drive + folder structure and I’ve also reinstalled NLP to attempt to resolve the issue. I presume my next step is to wipe my machine and reinstall everything from scratch. ---
**Author:** ![OldManChubbs](https://avatars.discourse-cdn.com/v4/letter/o/bcef8e/32.png) [@OldManChubbs](https://forums.negativelabpro.com/u/OldManChubbs)\ **Post date:** [October 15, 2024, 2:41am UTC](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311/24 "2024-10-15T02:41:20Z")
I am having same issue (LrC error) when I check roll analysis, crashes typically 3-6 images in, get the LrC error report, go back in and it shows some converted. I usually hit cancel and start again. Started about a month ago and thought it was after I did the latest LrC update. Seems to work if I do each image individually. LrC 13.5.1 & MacOS 15.0.1 ---
**Author:** ![mike\_kukavica](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@mike\_kukavica](https://forums.negativelabpro.com/u/mike_kukavica)\ **Post date:** [October 20, 2024, 2:15pm UTC](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311/25 "2024-10-20T14:15:40Z")
This is my same experience; I had hoped Lr 14.1 would fix it, but no. Converting one at a time is brutally painful. ---
**Author:** ![4pplet](https://avatars.discourse-cdn.com/v4/letter/4/f04885/32.png) [@4pplet](https://forums.negativelabpro.com/u/4pplet)\ **Post date:** [November 28, 2024, 9:54am UTC](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311/26 "2024-11-28T09:54:45Z")
I also have the same issue. Sometimes It’s not even working on a single image Mac OS 15.1.1. Lightroom 14.0.1 MBP 16" from 2019 with i9 and 32gb ram ---
**Author:** ![mbmoore](https://avatars.discourse-cdn.com/v4/letter/m/dc4da7/32.png) [@mbmoore](https://forums.negativelabpro.com/u/mbmoore)\ **Post date:** [December 19, 2024, 5:14am UTC](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311/27 "2024-12-19T05:14:37Z")
I’m wondering if there’s any update from NLP folks on this issue? ---
**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\ **Post date:** [December 19, 2024, 7:38am UTC](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311/28 "2024-12-19T07:38:09Z")
> [@mbmoore](#): > > any update from NLP folks on this issue? …a new version will be out as soon as it is ready for prime time. I don’t know _when_ this will be the case…and as you might have read in an other post, Nate also has to get at grips with the damage done by the hurricanes in Florida. ---
**Author:** ![mbmoore](https://avatars.discourse-cdn.com/v4/letter/m/dc4da7/32.png) [@mbmoore](https://forums.negativelabpro.com/u/mbmoore)\ **Post date:** [December 19, 2024, 3:43pm UTC](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311/29 "2024-12-19T15:43:15Z")
Thanks - I hadn’t seen that there was a new one in the works or about the post storm problems. Hope things get back to normal quickly for them. ---
**Author:** ![shoochyu](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@shoochyu](https://forums.negativelabpro.com/u/shoochyu)\ **Post date:** [December 23, 2024, 6:42pm UTC](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311/30 "2024-12-23T18:42:42Z")
Been having this issue as well. Very frustrating. ---
**Author:** ![bhf\_fotografie](https://avatars.discourse-cdn.com/v4/letter/b/c5a1d2/32.png) [@bhf\_fotografie](https://forums.negativelabpro.com/u/bhf_fotografie)\ **Post date:** [January 2, 2025, 1:28pm UTC](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311/31 "2025-01-02T13:28:37Z")
I just had the same issue. I solved it for me by deactivating the plugin in lightroom classic 14.1.1 and then activate it again right away. I hope this helps others too. [Previous page](https://forums.negativelabpro.com/t/an-internal-error-has-occurred-when-converting/7311.md?page=1)