# Cannot start plugin grayed out **URL:** \ **Category:** Troubleshooting and Bugs\ **Created:** [October 1, 2020, 3:48pm UTC](https://forums.negativelabpro.com/t/cannot-start-plugin-grayed-out/2593 "2020-10-01T15:48:41Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![loribinca](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/loribinca/32/1390_2.png) [@loribinca](https://forums.negativelabpro.com/u/loribinca)\ **Post date:** [October 1, 2020, 3:48pm UTC](https://forums.negativelabpro.com/t/cannot-start-plugin-grayed-out/2593/1 "2020-10-01T15:48:41Z")
followed all the instructions but i cannot start the plugin - its grayed out - plugin manager says enabled and running … ---
**Author:** ![nate](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/nate/32/4_2.png) [@nate](https://forums.negativelabpro.com/u/nate)\ **Post date:** [October 1, 2020, 4:05pm UTC](https://forums.negativelabpro.com/t/cannot-start-plugin-grayed-out/2593/2 "2020-10-01T16:05:31Z")
Hi! What version of Lightroom are you on specifically? What OS? When you say it is greyed out, where do you see it greyed out? In the plugin manager? In the File menu? ---
**Author:** ![loribinca](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/loribinca/32/1390_2.png) [@loribinca](https://forums.negativelabpro.com/u/loribinca)\ **Post date:** [October 1, 2020, 4:15pm UTC](https://forums.negativelabpro.com/t/cannot-start-plugin-grayed-out/2593/3 "2020-10-01T16:15:54Z")
NVM - missed the bit where the plugin needed to be on the same drive - i got it imported and looks good in lightroom - is there a way to get the profile onto the ipad/cloud so i can also edit there -apologize if this is documented somewhere ---
**Author:** ![nate](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/nate/32/4_2.png) [@nate](https://forums.negativelabpro.com/u/nate)\ **Post date:** [October 1, 2020, 4:20pm UTC](https://forums.negativelabpro.com/t/cannot-start-plugin-grayed-out/2593/4 "2020-10-01T16:20:29Z")
> [@loribinca](#): > > - is there a way to get the profile onto the ipad/cloud so i can also edit there There’s an article here on it… although as you can see in the comments there are still some issues with how LR Mobile handles previews - so even with the underlying profiles correctly there, the previews may be off until you go in to the image itself, if that makes sense. > [@SOLVED: Synced images not displaying correctly on LR CC Mobile and Shared Libraries](https://forums.negativelabpro.com/t/solved-synced-images-not-displaying-correctly-on-lr-cc-mobile-and-shared-libraries/174): > > Problem: “I’m getting a weird issues when I sync my Negative Lab Pro conversion over to Lightroom CC Mobile or try to share the raw library online. I either get an error message or the images displayed do not look correct (even though they look correct in Lightroom Classic CC), or they appear really dark with weird colors. They look fine when I see them where I originally converted them.” What’s Happening: Lightroom Mobile CC needs the underlying “Negative Lab Pro” camera profiles to correctl… ---
**Author:** ![loribinca](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/loribinca/32/1390_2.png) [@loribinca](https://forums.negativelabpro.com/u/loribinca)\ **Post date:** [October 1, 2020, 5:04pm UTC](https://forums.negativelabpro.com/t/cannot-start-plugin-grayed-out/2593/5 "2020-10-01T17:04:04Z")
I looked at that but i am unable to find the profiles - it’s asking for .lrtemplate files - all the files i have in neglab are .dcp files. not sure what i am missing