# Can't convert negative in Lightroom Classic

**URL:** <https://forums.negativelabpro.com/t/cant-convert-negative-in-lightroom-classic/5202>\
**Category:** Lightroom Classic CC\
**Created:** [August 18, 2022, 2:12am UTC](https://forums.negativelabpro.com/t/cant-convert-negative-in-lightroom-classic/5202 "2022-08-18T02:12:56Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Desmond](https://avatars.discourse-cdn.com/v4/letter/d/e495f1/32.png) [@Desmond](https://forums.negativelabpro.com/u/Desmond)\
**Post date:** [August 18, 2022, 2:12am UTC](https://forums.negativelabpro.com/t/cant-convert-negative-in-lightroom-classic/5202/1 "2022-08-18T02:12:56Z")

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Hi I just recently downloaded Negative lab onto my computer and tried to convert my first image. Using SilverFast8, I downloaded a DNG and imported it into Lightroom. I go to the plug-in and try to convert to where I get an error message. The message gets cuts off but here is what is says,  
ERROR: Could not write photo for analysis.  
Plug-in Folder: C:\Program Files\NegativeLabPro.lrplugin  
If problem persists, it may be a folder permission issue. this can usually be-

That is all I can read because it just gets cut off by the window for some reason. I tried deleting the plugin and deleting the presets in Lightroom, (which I also am having trouble to re-import) and uninstalling Lightroom. I restarted the computer and redid the installation of Lightroom and Negative Lab Pro. Still have the same error message popping up.

I have the plugin in my C:\Program Files

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**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\
**Post date:** [August 18, 2022, 12:55pm UTC](https://forums.negativelabpro.com/t/cant-convert-negative-in-lightroom-classic/5202/2 "2022-08-18T12:55:22Z")

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@Desmond, the plugin needs to be in a folder to which your user account has full access.

Read more about it here:

> **[INSTALLING AND UPDATING | Negative Lab Pro](https://www.negativelabpro.com/guide/installing/#windows-installation)**
>
> Learn how to install and update Negative Lab Pro

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**Author:** ![Desmond](https://avatars.discourse-cdn.com/v4/letter/d/e495f1/32.png) [@Desmond](https://forums.negativelabpro.com/u/Desmond)\
**Post date:** [August 19, 2022, 4:51am UTC](https://forums.negativelabpro.com/t/cant-convert-negative-in-lightroom-classic/5202/3 "2022-08-19T04:51:26Z")

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Thanks! This probably is the issue but I cannot, for the life of me, find the plug-ins folder.

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**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\
**Post date:** [August 19, 2022, 6:23pm UTC](https://forums.negativelabpro.com/t/cant-convert-negative-in-lightroom-classic/5202/4 "2022-08-19T18:23:26Z")

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C:\Plugins does not exist, unless you create it.  
Open Explorer, select C: and add a new folder, e.g. with a right-click.

From the Guide:

```auto
Next, copy the “NegativeLabPro.lrplugin” folder into a folder 
that is on your root hard drive. I strongly recommend something 
like C:\Plugins – the placement of this matters because 
of the way folder permissions work in Windows. 
Do NOT try to place this inside an existing Lightroom app folder. 
Placing this folder into C:\Plugins will 
eliminate 90% of installation issues.

```

The guide simply assumes that everyone knows how to create a new directory…

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<div class="post-metadata">

**Author:** ![Desmond](https://avatars.discourse-cdn.com/v4/letter/d/e495f1/32.png) [@Desmond](https://forums.negativelabpro.com/u/Desmond)\
**Post date:** [August 19, 2022, 6:49pm UTC](https://forums.negativelabpro.com/t/cant-convert-negative-in-lightroom-classic/5202/5 "2022-08-19T18:49:03Z")

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Okay so I just need to make one.

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<div class="post-metadata">

**Author:** ![Desmond](https://avatars.discourse-cdn.com/v4/letter/d/e495f1/32.png) [@Desmond](https://forums.negativelabpro.com/u/Desmond)\
**Post date:** [August 19, 2022, 7:05pm UTC](https://forums.negativelabpro.com/t/cant-convert-negative-in-lightroom-classic/5202/6 "2022-08-19T19:05:18Z")

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How do I create one of those? Is it just a new folder or is it something I would need to allow specific permissions?

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**Author:** ![Desmond](https://avatars.discourse-cdn.com/v4/letter/d/e495f1/32.png) [@Desmond](https://forums.negativelabpro.com/u/Desmond)\
**Post date:** [August 19, 2022, 7:26pm UTC](https://forums.negativelabpro.com/t/cant-convert-negative-in-lightroom-classic/5202/7 "2022-08-19T19:26:07Z")

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Nevermind I figured it out thanks for the advice!

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**Author:** ![SpaceLionW](https://avatars.discourse-cdn.com/v4/letter/s/90db22/32.png) [@SpaceLionW](https://forums.negativelabpro.com/u/SpaceLionW)\
**Post date:** [September 3, 2022, 1:59am UTC](https://forums.negativelabpro.com/t/cant-convert-negative-in-lightroom-classic/5202/8 "2022-09-03T01:59:38Z")

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What did you do?? I created a plugin folder on my C drive (where windows boots from) and gave full permissions and I’m still getting this same error!
