# Can't convert negatives, already tried everything

**URL:** <https://forums.negativelabpro.com/t/cant-convert-negatives-already-tried-everything/6831>\
**Category:** Lightroom Classic CC\
**Created:** [October 10, 2023, 11:15am UTC](https://forums.negativelabpro.com/t/cant-convert-negatives-already-tried-everything/6831 "2023-10-10T11:15:10Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Lil91](https://avatars.discourse-cdn.com/v4/letter/l/fbc32d/32.png) [@Lil91](https://forums.negativelabpro.com/u/Lil91)\
**Post date:** [October 10, 2023, 11:15am UTC](https://forums.negativelabpro.com/t/cant-convert-negatives-already-tried-everything/6831/1 "2023-10-10T11:15:10Z")

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Hey there,  
I have to scan and convert 10+ rolls of color film and my NLP doesn’t work properly again.  
I had issues last time but i solved them reading topics here, i updated my NLP version, turned off computer, get some more space on my mac and external ssd…  
And now it doesn’t work again.  
What am i doing wrong? i’m in a hurry and i can’t waste hours trying to solve the same problem everytime.

help pls

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**Author:** ![romanf](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@romanf](https://forums.negativelabpro.com/u/romanf)\
**Post date:** [October 10, 2023, 1:15pm UTC](https://forums.negativelabpro.com/t/cant-convert-negatives-already-tried-everything/6831/2 "2023-10-10T13:15:41Z")

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Hi,  
as I’ve written in other discussion threads - the problem may be the same - after upgrading LRC to v 13.0 the NLP stops converting negative to positive and controllers for adjustment don’t react. I had to downgrade my LRC on the previous version, I don’t know, 12.xx and the NLP again works.

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**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\
**Post date:** [October 12, 2023, 6:55am UTC](https://forums.negativelabpro.com/t/cant-convert-negatives-already-tried-everything/6831/3 "2023-10-12T06:55:24Z")

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> [@Lil91](#):
>
> What am i doing wrong? i’m in a hurry and i can’t waste hours trying

Start adding some info like Win/Mac OS version, version of Lr, etc.

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**Author:** ![Mark\_Segal](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/mark_segal/32/2547_2.png) [@Mark\_Segal](https://forums.negativelabpro.com/u/Mark_Segal)\
**Post date:** [October 13, 2023, 9:46pm UTC](https://forums.negativelabpro.com/t/cant-convert-negatives-already-tried-everything/6831/4 "2023-10-13T21:46:46Z")

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Surely you don’t expect anyone to be able to help you when you write a post that is totally devoid of ANY useful information that would assist a diagnosis. You are wasting peoples’ time with this.

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**Author:** ![mr1492](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/mr1492/32/2507_2.png) [@mr1492](https://forums.negativelabpro.com/u/mr1492)\
**Post date:** [October 31, 2023, 5:36pm UTC](https://forums.negativelabpro.com/t/cant-convert-negatives-already-tried-everything/6831/5 "2023-10-31T17:36:01Z")

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To be fair, he did say, [quote=“Lil91, post:1, topic:6831”]  
get some more space on my mac[/quote] so we know the manufacturer. We don’t know the model, processor (Intel or Apple silicon), or OS version.

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**Author:** ![Lil91](https://avatars.discourse-cdn.com/v4/letter/l/fbc32d/32.png) [@Lil91](https://forums.negativelabpro.com/u/Lil91)\
**Post date:** [October 31, 2023, 6:26pm UTC](https://forums.negativelabpro.com/t/cant-convert-negatives-already-tried-everything/6831/6 "2023-10-31T18:26:44Z")

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Wow didn’t know i had the power of wasting people time this way. Sorry to not have included those infos, Nate answered me minutes later after this post and i forgot to delete it. It was the latest version of lightroom having a bug. So, solved. Thanks
