# Can't install download onto two Mac minis, running Mac Big Sur either on Intel of M1 **URL:** \ **Category:** Troubleshooting and Bugs\ **Created:** [January 21, 2021, 3:35pm UTC](https://forums.negativelabpro.com/t/cant-install-download-onto-two-mac-minis-running-mac-big-sur-either-on-intel-of-m1/3227 "2021-01-21T15:35:37Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![fotobabe](https://avatars.discourse-cdn.com/v4/letter/f/e99b99/32.png) [@fotobabe](https://forums.negativelabpro.com/u/fotobabe)\ **Post date:** [January 21, 2021, 3:35pm UTC](https://forums.negativelabpro.com/t/cant-install-download-onto-two-mac-minis-running-mac-big-sur-either-on-intel-of-m1/3227/1 "2021-01-21T15:35:38Z")
I downloaded the trial software on both machines and all I get when I run the installer is the script launch window with the guide. Nothing is actually being installed. All I can do is 'Quit" the Script Launch window ---
**Author:** ![nate](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/nate/32/4_2.png) [@nate](https://forums.negativelabpro.com/u/nate)\ **Post date:** [January 21, 2021, 4:35pm UTC](https://forums.negativelabpro.com/t/cant-install-download-onto-two-mac-minis-running-mac-big-sur-either-on-intel-of-m1/3227/2 "2021-01-21T16:35:45Z")
Hi, After running the installer for Mac, you need to add the plugin itself to the plugin manager in Lightroom (file \> plugin manager). You may need to navigate in the folders to where the installer placed the plugin file, which should be at “{YourUserName}/Plugins/NegativeLabPro.lrplugin” (It should place you in the right folder by default when you go to add it, but on some systems, that isn’t happening… so you just need to navigate to where the plugin file was placed by the installer) See the README file in the download for the full instructions. -Nate ---
**Author:** ![aeyb701](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/aeyb701/32/1424_2.png) [@aeyb701](https://forums.negativelabpro.com/u/aeyb701)\ **Post date:** [July 30, 2021, 8:28pm UTC](https://forums.negativelabpro.com/t/cant-install-download-onto-two-mac-minis-running-mac-big-sur-either-on-intel-of-m1/3227/3 "2021-07-30T20:28:50Z")
Same problem here. I just got the 24 inch M1 iMac. Just downloaded LRC 10.3 version. I don’t get past the script page that shows “beginning installation …”. Nothing actually downloading- no blue progress bars, nada. Quit, and do it again. same. I then reopened LRC and selected “file”, “manage plugins”, then “add”, and it just showed faint (unclickable) grey text saying NLP v. 2.2 149MB. Tried over and over, each time expecting a different result (apologies to Mr. Einstein). What’s the secret? Thanks Jon Archibald ---
**Author:** ![nate](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/nate/32/4_2.png) [@nate](https://forums.negativelabpro.com/u/nate)\ **Post date:** [July 30, 2021, 9:25pm UTC](https://forums.negativelabpro.com/t/cant-install-download-onto-two-mac-minis-running-mac-big-sur-either-on-intel-of-m1/3227/4 "2021-07-30T21:25:21Z")
> [@nate](#): > > **You may need to navigate in the folders to where the installer placed the plugin file, which should be at “{YourUserName}/Plugins/NegativeLabPro.lrplugin”** See this article for more details: > [@SOLUTION: "An error occurred when attempting to load this plug-in"](https://forums.negativelabpro.com/t/solution-an-error-occurred-when-attempting-to-load-this-plug-in/3535): > > If you are attempting to add Negative Lab Pro to the Lightroom plugin manager, and you get the error message “An error occurred when attempting to load this plugin,” please read on for the solutions. THE PROBLEM In most cases, the problem is from trying to load the INSTALLER package itself into the plugin manager. The installer package is not a plugin, so this will not work. THE SOLUTION If you haven’t already, you need to RUN the installer package. You ru… ---
**Author:** ![aeyb701](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/aeyb701/32/1424_2.png) [@aeyb701](https://forums.negativelabpro.com/u/aeyb701)\ **Post date:** [August 8, 2021, 8:17pm UTC](https://forums.negativelabpro.com/t/cant-install-download-onto-two-mac-minis-running-mac-big-sur-either-on-intel-of-m1/3227/5 "2021-08-08T20:17:59Z")
thank you, I repeatedly ran the installer, it installed nothing (on my new Mac with M1). As photo babe said, after “install complete” as the Mac told me, it only offered quit button. I tried Add plugins to lrclassic: nothing there except installer which I know isn’t the plug in and of course won’t load. Maybe needs Rosetta, like it did for my v750 Epson scan 2 driver, but then Rosetta was offered automatically for that one, Odd though, Lr Classic kept its NLP presetsor whatever, maybe from when It was on my 2010 iMac, like NLP Frontier and such like…just not NLP software itself. What to do? ---
**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\ **Post date:** [August 9, 2021, 5:24am UTC](https://forums.negativelabpro.com/t/cant-install-download-onto-two-mac-minis-running-mac-big-sur-either-on-intel-of-m1/3227/6 "2021-08-09T05:24:03Z")
> [@aeyb701](#): > > Maybe needs Rosetta, like it did for my v750 Epson scan 2 driver, but then Rosetta was offered automatically for that one, M1Macs ask for Rosetta only when the first app for Intel based Macs is started. After that, apps use Rosetta without asking. Please note that Lightroom must be started with Rosetta in order for NLP to work. The installer creates a log that reads like this: > **Beginning** installation of NegativeLab Pro for USERNAME > **Installing** camera profiles to /Users/USERNAME/Library/Application Support/Adobe/CameraRaw/CameraProfiles/NegativeLab Camera Profiles … > **Installing** enhanced settings to /Users/USERNAME/Library/Application Support/Adobe/CameraRaw/Settings/NLP Enhanced Settings > **Installing** custom camera profiles to /Users/USERNAME/Library/Application Support/Adobe/CameraRaw/CameraProfiles/Vuescan Profiles … > **Setting up** negative lab shortcut key [ctrl + n]… > **Adding** shortcut key for Lightroom Classic CC… > **Adding** Negative Lab Plugin to following directory: /Users/USERNAME/Plugins Check if NLP has been installed looking into the folders listed above. To finish the installation, 1. Restart Lightroom 2. Go to ‘File → Plugin-in Manager’, then click the ‘Add’ button 3. Select ‘NegativeLabPro.lrplugin’ and click ‘Add Plug-in’ (If you don’t see it, navigate in the dialog box to this folder: /Users/USERNAME/Plugins) 4. If you’ve already purchased Negative Lab Pro, add your license number and click ‘ACTIVATE Negative Lab Pro’ (otherwise, you can take Negative Lab for a test drive in trial mode) LEARN HOW TO USE: [Guide | Negative Lab Pro](http://www.negativelabpro.com/guide) ---
**Author:** ![nate](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/nate/32/4_2.png) [@nate](https://forums.negativelabpro.com/u/nate)\ **Post date:** [August 9, 2021, 4:52pm UTC](https://forums.negativelabpro.com/t/cant-install-download-onto-two-mac-minis-running-mac-big-sur-either-on-intel-of-m1/3227/7 "2021-08-09T16:52:31Z")
> [@aeyb701](#): > > I tried Add plugins to lrclassic: nothing there except installer which I know isn’t the plug in and of course won’t load. You need to **NAVIGATE** to the folder where the plugin is. There are step by step instructions in the link I provided. I’ will quote that here for your convenience: > [@SOLUTION: "An error occurred when attempting to load this plug-in"](https://forums.negativelabpro.com/t/solution-an-error-occurred-when-attempting-to-load-this-plug-in/3535/1): > > - **In the plugin manager, you need to find the plugin file (which will have an extension of .lrplugin).** You can do this by navigating back to your home directory, which will be your username (in my case, it is “nathan”). You can get there quickly by clicking the dropdown menu at the top of the plugin manager file dialog box, and selecting your username. > ![navigating-to-home](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/b/b08d91a0925ea91476d770994e96b5cbdfce8787.jpeg) > - **Then, navigate to the Plugins directory.** > > ![plugins](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/0/0c1a692f017981445af086e81d1bd9c1a37ccd7e.jpeg) > > - **Inside, you will see the NegativeLabPro.lrplugin file. Add this.** > > ![negativelabpro-plugin-file](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/f/fc2e1393e2916d2bf9b97142d3c40cde4bdc4bb6.jpeg)