# Internal Error/ Permission Denied **URL:** \ **Category:** Troubleshooting and Bugs\ **Created:** [August 9, 2020, 7:49pm UTC](https://forums.negativelabpro.com/t/internal-error-permission-denied/2273 "2020-08-09T19:49:40Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![ashleybravick](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/ashleybravick/32/1171_2.png) [@ashleybravick](https://forums.negativelabpro.com/u/ashleybravick)\ **Post date:** [August 9, 2020, 7:49pm UTC](https://forums.negativelabpro.com/t/internal-error-permission-denied/2273/1 "2020-08-09T19:49:40Z")
I have tried to reset permissions via another forum I saw on here. No luck! I am told that the permissions are denied, and then an internal errors. … as we were trying to run the AutoColor 2.0 script. Command: “/Users/ashleystoecklin/Plugins/NegativeLabPro.lrplugin/mac/magick” “/Users/ashleystoecklin/Plugins/NegativeLabPro.lrplugin/previews/00001.tif” -profile “/Users/ashleystoecklin/Plugins/NegativeLabPro.lrplugin/profiles/ProPhoto.icc” -gravity Center -crop 100x100%+0+0 +repage -blur 0x1 ( -clone 0 -c… Error Message: sh: /Users/ashleystoecklin/Plugins/NegativeLabPro.lrplugin/mac/magick: Permission denied Exit Status: 32256 ---
**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\ **Post date:** [August 9, 2020, 8:32pm UTC](https://forums.negativelabpro.com/t/internal-error-permission-denied/2273/2 "2020-08-09T20:32:04Z")
Your paths look like Mac… If it is so, fiddling with permissions can spoil your joy. I’ve put the plugin in a different place ![Bildschirmfoto 2020-08-09 um 22.20.50](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/6/65d6b2651414498d74588f98406f2217ccaab4bf.png) At which the rights are as follows: ![Bildschirmfoto 2020-08-09 um 22.20.33](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/b/b8b31de3698cbf9b821f2a92195e5f761e940044.png) Note that I’ve installed two user accounts, an admin and a non-admin user. The plugIn itself has (from top down) r/w, r/w, r/w, r, r while "magick has rights as shown in the screenshot (taken from the non-admin user) What are the rights on your Mac? Select the plugin and type cmd-I to see. ---
**Author:** ![ashleybravick](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/ashleybravick/32/1171_2.png) [@ashleybravick](https://forums.negativelabpro.com/u/ashleybravick)\ **Post date:** [August 9, 2020, 10:46pm UTC](https://forums.negativelabpro.com/t/internal-error-permission-denied/2273/3 "2020-08-09T22:46:29Z")
I just made the rights to Read & Write on all accounts. They were Read Only for some. But still no luck. Have also tried to uninstall the plugin and reinstall it…I’m ready to give up!! haha ---
**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\ **Post date:** [August 10, 2020, 5:22am UTC](https://forums.negativelabpro.com/t/internal-error-permission-denied/2273/4 "2020-08-10T05:22:08Z")
I trust you did follow Nate’s [guide](https://www.negativelabpro.com/guide/#mac-installation)… > [@ashleybravick](#): > > made the rights to Read & Write on all accounts. … have you also changed rights of objects within the plugin? ---
**Author:** ![nate](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/nate/32/4_2.png) [@nate](https://forums.negativelabpro.com/u/nate)\ **Post date:** [August 17, 2020, 6:31pm UTC](https://forums.negativelabpro.com/t/internal-error-permission-denied/2273/5 "2020-08-17T18:31:07Z")
> [@ashleybravick](#): > > I have tried to reset permissions via another forum I saw on here. Are you on Catalina? Catalina seems to sometimes be messing up permissions. You can usually fix it following this guide. > **[How to fix permissions issue on Catalina OSX - Mac OS Guide and Fix Issue](https://www.catalinaosx.com/how-to-fix-permissions-issue-on-catalina-osx/)** > > Facing a permission issue in Catalina OSX in your MacBook pro or air or iMac then just follow the below steps to fix the read-write permission issue. If the permissions on your Catalina OSX system seem broken, the OS comes with a utility you can use... Perhaps that is what you have already tried and it didn’t work for you… If you do try that and it doesn’t work, the next thing I would look at is if you have any software running in the background that it trying to “protect” you. For instance, if you are running something like “BitDefender” it could be preventing the external scripts (like ImageMagick) from running and doing it’s thing. -Nate