# Not the correct color, what to do?

**URL:** <https://forums.negativelabpro.com/t/not-the-correct-color-what-to-do/2516>\
**Category:** Troubleshooting and Bugs\
**Created:** [September 27, 2020, 9:46am UTC](https://forums.negativelabpro.com/t/not-the-correct-color-what-to-do/2516 "2020-09-27T09:46:44Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![puursappie](https://avatars.discourse-cdn.com/v4/letter/p/dec6dc/32.png) [@puursappie](https://forums.negativelabpro.com/u/puursappie)\
**Post date:** [September 27, 2020, 9:46am UTC](https://forums.negativelabpro.com/t/not-the-correct-color-what-to-do/2516/1 "2020-09-27T09:46:44Z")

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hi there,

as you can see this is a studio photo but the colors are not correct cuz i used a white backdrop.

i’m using a epson v600 with the epson scan 2 software.

i tried everything i know… who is the perfect one to help me out with this problem?

kind regards

 ![Screenshot 2020-09-27 at 11.42.49](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/8/859ba4621968e731a2deb3ff2e3c6f6213a23ec3.jpeg)

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**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\
**Post date:** [September 27, 2020, 4:39pm UTC](https://forums.negativelabpro.com/t/not-the-correct-color-what-to-do/2516/2 "2020-09-27T16:39:04Z")

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Try a very tight crop that eliminates the backdrop. A few posts out there deal with similar issues.

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**Author:** ![nate](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/nate/32/4_2.png) [@nate](https://forums.negativelabpro.com/u/nate)\
**Post date:** [September 27, 2020, 5:26pm UTC](https://forums.negativelabpro.com/t/not-the-correct-color-what-to-do/2516/3 "2020-09-27T17:26:13Z")

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Hi!

First, to someone who doesn’t know what the backdrop looked like, the colors in this look really great at first glance - great skin tones!

To improve the accuracy:

- Since this is a TIFF, make sure that you do NOT white balance prior to conversion (it’s hard to tell, but it looks like you set a custom white balance prior to converting, when you should just leave it at 0). The pre-conversion white balancing is a step that is only necessary for RAW files, and will cause cyan color casts in tiff files
- You may need to adjust your scan settings in EpsonScan 2 to reduce the saturation. When you are scanning as a positive, EpsonScan will add saturation (assuming it is just a regular, positive image). So you either have to reduce the saturation coming out, or there was a “no corrections” option in the original EpsonScan that would leave it neutral.

Hope that helps!  
-Nate

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<div class="post-metadata">

**Author:** ![puursappie](https://avatars.discourse-cdn.com/v4/letter/p/dec6dc/32.png) [@puursappie](https://forums.negativelabpro.com/u/puursappie)\
**Post date:** [September 28, 2020, 10:55am UTC](https://forums.negativelabpro.com/t/not-the-correct-color-what-to-do/2516/5 "2020-09-28T10:55:28Z")

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thanks but it didn’t work out

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<div class="post-metadata">

**Author:** ![puursappie](https://avatars.discourse-cdn.com/v4/letter/p/dec6dc/32.png) [@puursappie](https://forums.negativelabpro.com/u/puursappie)\
**Post date:** [September 28, 2020, 2:28pm UTC](https://forums.negativelabpro.com/t/not-the-correct-color-what-to-do/2516/6 "2020-09-28T14:28:17Z")

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nothing worked so far! thanks for your help

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**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\
**Post date:** [September 29, 2020, 12:24am UTC](https://forums.negativelabpro.com/t/not-the-correct-color-what-to-do/2516/7 "2020-09-29T00:24:58Z")

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The white of the eyes is white which hints at the right color lighting/balancing. If I had to remove the color of the background, I’ give It a try with the tools in Lightroom.