# Problems with the Adobe Cloud & NLP Profiles

**URL:** <https://forums.negativelabpro.com/t/problems-with-the-adobe-cloud-nlp-profiles/4748>\
**Category:** Troubleshooting and Bugs\
**Created:** [March 5, 2022, 8:51pm UTC](https://forums.negativelabpro.com/t/problems-with-the-adobe-cloud-nlp-profiles/4748 "2022-03-05T20:51:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![SteveA](https://avatars.discourse-cdn.com/v4/letter/s/a8b319/32.png) [@SteveA](https://forums.negativelabpro.com/u/SteveA)\
**Post date:** [March 5, 2022, 8:51pm UTC](https://forums.negativelabpro.com/t/problems-with-the-adobe-cloud-nlp-profiles/4748/1 "2022-03-05T20:51:39Z")

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Hi folks, I’ve been using NLP since it was released and I love it. But I’m having the following problem:

I’m working in Lightroom Classic (on a Mac). I’m attempting to use Adobe Portfolio. The first step is to create a collection and then share it with the Adobe cloud (“Sync with Lightroom”). My problem is that anything that was touched by NLP looks awful in the Adobe cloud. Dark, very green, shadows blocked up. When I look at the images with Lightroom on my iPad, I get an error message “Missing Profile – A default profile is temporarily used as a fallback.”

Any thoughts about this? Obviously I’d like to be able to share images out of Lightroom Classic. I’ve been able to do that very effectively with black and white scans and with regular DSLR images. But with NLP material – no dice.

Thanks much –

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**Author:** ![SteveA](https://avatars.discourse-cdn.com/v4/letter/s/a8b319/32.png) [@SteveA](https://forums.negativelabpro.com/u/SteveA)\
**Post date:** [March 5, 2022, 9:19pm UTC](https://forums.negativelabpro.com/t/problems-with-the-adobe-cloud-nlp-profiles/4748/2 "2022-03-05T21:19:50Z")

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![image](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/c/cff058c09265dd3b6f648f12a8cc27eba3104eb7.jpeg)

Here’s an example. On the left, the clouds look good in Lightroom Classic – and the NLP 2.0 Profile is working. On the right is the image in Lightroom (cloud version).

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**Author:** ![SteveA](https://avatars.discourse-cdn.com/v4/letter/s/a8b319/32.png) [@SteveA](https://forums.negativelabpro.com/u/SteveA)\
**Post date:** [March 5, 2022, 9:24pm UTC](https://forums.negativelabpro.com/t/problems-with-the-adobe-cloud-nlp-profiles/4748/3 "2022-03-05T21:24:43Z")

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![image](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/1/1a98539d63af5dfd3d70b333014702b23ca791a4.jpeg)  
Lightroom cloud version shows that it knows what the profile is supposed to be, but it’s missing.

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**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\
**Post date:** [March 6, 2022, 12:24pm UTC](https://forums.negativelabpro.com/t/problems-with-the-adobe-cloud-nlp-profiles/4748/4 "2022-03-06T12:24:48Z")

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Look around the forum, the topic has been addressed already, e.g here:

> [@Lightroom Cloud and web not showing profile](https://forums.negativelabpro.com/t/lightroom-cloud-and-web-not-showing-profile/3421):
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> IM new to negative lab pro. I converted all my files, and added the profile to Lightroom Cloud as well. When I use Lightroom cloud, mobile, or web, the images show with the the profile not added. Now if I click the image and go to edit it, it shows up correctly, and shows the negative lab pro profile. But I use these online galleries to show clients there work, and since they don’t have the edit option, they cant see it with the correct profile. Ideas?

or here:

> [@SOLVED: Synced images not displaying correctly on LR CC Mobile and Shared Libraries](https://forums.negativelabpro.com/t/solved-synced-images-not-displaying-correctly-on-lr-cc-mobile-and-shared-libraries/174):
>
> Problem: “I’m getting a weird issues when I sync my Negative Lab Pro conversion over to Lightroom CC Mobile or try to share the raw library online. I either get an error message or the images displayed do not look correct (even though they look correct in Lightroom Classic CC), or they appear really dark with weird colors. They look fine when I see them where I originally converted them.” What’s Happening: Lightroom Mobile CC needs the underlying “Negative Lab Pro” camera profiles to correctl…

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**Author:** ![SteveA](https://avatars.discourse-cdn.com/v4/letter/s/a8b319/32.png) [@SteveA](https://forums.negativelabpro.com/u/SteveA)\
**Post date:** [March 6, 2022, 9:18pm UTC](https://forums.negativelabpro.com/t/problems-with-the-adobe-cloud-nlp-profiles/4748/5 "2022-03-06T21:18:30Z")

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Thanks for that. Very helpful. I imported the profiles into LRCC and that solved the problem for that app. But for the mobile LR app (on iPad) or for sharing from a browser, there’s no love, The images look like crap. Have I missed something? I’m not seeing a solution. (I responded on the second thread you referenced above.)

Thanks again –
