# There is something wrong in CryptUnprotectData

**URL:** https://forums.negativelabpro.com/t/there-is-something-wrong-in-cryptunprotectdata/3865
**Category:** Troubleshooting and Bugs
**Created:** [June 30, 2021, 9:50am UTC](https://forums.negativelabpro.com/t/there-is-something-wrong-in-cryptunprotectdata/3865 "2021-06-30T09:50:51Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![wolframorthacker](https://avatars.discourse-cdn.com/v4/letter/w/9dc877/32.png) [@wolframorthacker](https://forums.negativelabpro.com/u/wolframorthacker)
#### Post date: [June 30, 2021, 9:50am UTC](https://forums.negativelabpro.com/t/there-is-something-wrong-in-cryptunprotectdata/3865/1 "2021-06-30T09:50:51Z")

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This problem seems to occur when you have several catalogs in LR and when you restart your Windows computer you do not open the last catalog selected first.  
Wolfram Orthacker

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### Author: ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)
#### Post date: [June 30, 2021, 10:19am UTC](https://forums.negativelabpro.com/t/there-is-something-wrong-in-cryptunprotectdata/3865/2 "2021-06-30T10:19:32Z")

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Hi Wolfram and welcome to the forum.

Do you get this issue when you’ve installed Negative Lab Pro, not installed Negative Lab Pro or in both cases?

Maybe it’s standard behaviour of Lightroom when multiple catalogs are present, depending on how you set Lightroom…

 ![Bildschirmfoto 2021-06-30 um 12.14.32](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/2/24a5b07e299d60ea67305c32b0796d9856f27494.jpeg)

[Lightroomqueen.com](http://Lightroomqueen.com) has a few comments on using _multiple catalogs_ (use term to search the site) with Lightroom.

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### Author: ![wolframorthacker](https://avatars.discourse-cdn.com/v4/letter/w/9dc877/32.png) [@wolframorthacker](https://forums.negativelabpro.com/u/wolframorthacker)
#### Post date: [June 30, 2021, 1:02pm UTC](https://forums.negativelabpro.com/t/there-is-something-wrong-in-cryptunprotectdata/3865/3 "2021-06-30T13:02:42Z")

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The problem always occurred when I shut down and restart the computer. The NLP plug-in then stopped working. You then have to delete the presets in Lightroom and reconnect the NLP plug-in. If I start the last Lightroom catalog first and only later the one I want, everything works normally. No problem anymore. And after ten new installations you don’t need a new serial number.  
That seems to be the solution to this problem on Windows computers.
