# User Presets not saving **URL:** \ **Category:** Troubleshooting and Bugs\ **Created:** [September 13, 2025, 4:56pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710 "2025-09-13T16:56:48Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Bogneris](https://avatars.discourse-cdn.com/v4/letter/b/91b2a8/32.png) [@Bogneris](https://forums.negativelabpro.com/u/Bogneris)\ **Post date:** [September 13, 2025, 4:56pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/1 "2025-09-13T16:56:48Z")
I’m trying to save my own NLP settings presets, but they are nowhere to be found after saving. Settings \> Create New Preset… I give it a name and hit save preset. But I cannot find the new preset anywhere. Not in the NLP pull down menu, not in the LrC User Presets section. Furthermore, when I reopen NLP, the settings revert to NLP Standard and the colours jump around, so I can’t even make adjustments to the settings that were there previously. If I make adjustments and DON’T save a preset, I can reopen NLP and the settings are as I left them. Help? UPDATE: Ok what the hell is happening. Now, randomly, a preset I created earlier IS showing up in the LrC User Presets menu, but still not either of the two I’ve tried creating since then. AND, in a new image, I made adjustments in NLP and saved a preset, closed NLP, reopened NLP and… the setting DIDN’T change this time. I’m getting HELLA random behaviour here. Honestly I’m about ready to smash my head against the wall. 1. macOS Sonoma 14.7.6 2. Lightroom Classic 14.5.1 3. NLP 3.1.1 ---
**Author:** ![aidan.klimenko](https://avatars.discourse-cdn.com/v4/letter/a/edb3f5/32.png) [@aidan.klimenko](https://forums.negativelabpro.com/u/aidan.klimenko)\ **Post date:** [September 25, 2025, 6:47pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/2 "2025-09-25T18:47:36Z")
I’m having similar issues. Presets wont save and on some images, after I make edits and save them, opening NLP again brings me to the “Convert Image” page, as if it doesn’t realize or remember that I had already converted it and made edits. This seems to only happen on images that I tried to save my NLP settings as a preset. For those that I didn’t try to save settings as preset, the NLP window opens back up to my previously made edits just fine. Very strange. macOS Tahoe 26.0 Lightroom Classic 14.5.1 NLP 3.1.1 ---
**Author:** ![StaticFilmLab](https://avatars.discourse-cdn.com/v4/letter/s/439d5e/32.png) [@StaticFilmLab](https://forums.negativelabpro.com/u/StaticFilmLab)\ **Post date:** [September 26, 2025, 3:48pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/3 "2025-09-26T15:48:50Z")
Same here. Created a preset, saw it in the user drop down before hitting apply, applied preset, opened NLP again and the saved preset is missing from the menu. ---
**Author:** ![w\_jay\_p](https://avatars.discourse-cdn.com/v4/letter/w/f0a364/32.png) [@w\_jay\_p](https://forums.negativelabpro.com/u/w_jay_p)\ **Post date:** [October 7, 2025, 4:45pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/4 "2025-10-07T16:45:44Z")
Same happening for me, I create a user preset, give it a name, save and when I pull them drop down menu back down it shows fine. Then when I close out or move on to the next image the preset disappears and doesnt appear to have saved. ---
**Author:** ![nate](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/nate/32/4_2.png) [@nate](https://forums.negativelabpro.com/u/nate)\ **Post date:** [October 11, 2025, 11:44pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/5 "2025-10-11T23:44:14Z")
Sorry for the frustrating experience guys. I can’t replicate the issue on my end, but my guess would be that something has gone wrong with folder permissions… Try navigating to this folder: ![CleanShot 2025-10-11 at 19.41.31@2x](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/optimized/2X/f/fe31ad0c10bfe0825d9961c6fe6b9279c7d74646_2_1380x52.png) (obviously replace “nathanjohnson” with your user name) And then right click on the folder and select “Get Info.” The folder permissions should look something like this: ![CleanShot 2025-10-11 at 19.41.16@2x](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/4/4da4a0a102fcc3eaad64eae6a2207a72142c2c76.png) If they don’t look like that, try changing them to that and see if this fixes the issue. -Nate ---
**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\ **Post date:** [October 14, 2025, 7:22pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/6 "2025-10-14T19:22:33Z")
I changed staff rights to Read & Write and applied it to all items within. Now, things work as expected. I just had issues with saving presets _and defaults_ with NLP 3.1.1 , but that’s gone after having ser R/W to the “staff” group. (tested on macOS Tahoe and a 2020 M1 MBA) ---
**Author:** ![justinaaa](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@justinaaa](https://forums.negativelabpro.com/u/justinaaa)\ **Post date:** [October 31, 2025, 12:22pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/7 "2025-10-31T12:22:21Z")
@nate Hello. I have the same issue - user presets are saved but disappear after closing the program. Changed folder permissions but the issue remains (I have also noticed, that for me NLP automatically installs into the Adobe folder). ![image](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/6/6ef0314a51032b400919f85de033674f7049a5ab.jpeg) I have tried to manually create folders and changed the location to match your example (and gave full permission to the folder), but its still did not solve the presets issue. ![image](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/8/83f952ad3bb217c8812025f57c6f646382587fbb.png) ---
**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\ **Post date:** [October 31, 2025, 4:15pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/8 "2025-10-31T16:15:22Z")
So far, NLP v3 has always installed itself into ![Screen @ 2025-10-31 um 17.07.43](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/3/35866f8c736b261225e759cf8d0c717831415784.png) Presets are in ![Screen @ 2025-10-31 um 17.11.08](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/optimized/2X/e/e3f62ae268630b81c727ff3481afab4335b6296f_2_1380x51.png) (I renamed Macintosh HD to MacDrive, but that’s irrelevant imo.) ---
**Author:** ![justinaaa](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@justinaaa](https://forums.negativelabpro.com/u/justinaaa)\ **Post date:** [October 31, 2025, 9:08pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/9 "2025-10-31T21:08:03Z")
sorry, I’m new to Mac and for me “Show Library folder” was unchecked, therefore I couldn’t find the NLP Presets folder! I have now finally found it and changed the access - the presets ARE SAVING! Thank you very much. ---
**Author:** ![hayleighmckay](https://avatars.discourse-cdn.com/v4/letter/h/f4b2a3/32.png) [@hayleighmckay](https://forums.negativelabpro.com/u/hayleighmckay)\ **Post date:** [November 3, 2025, 9:59pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/10 "2025-11-03T21:59:25Z")
Hi! I am trying all of this and no presets are saving ---
**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\ **Post date:** [November 3, 2025, 10:18pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/11 "2025-11-03T22:18:25Z")
I set access rights like so: ![Screen @ 2025-11-03 um 23.14.51](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/9/9aa54c59ec50c6f63191aba4742029c8ac97b60e.png) …and propagate these rights to all subfolders…and my own presets get stored without hiccups. ---
**Author:** ![Feldmann](https://avatars.discourse-cdn.com/v4/letter/f/aeb1de/32.png) [@Feldmann](https://forums.negativelabpro.com/u/Feldmann)\ **Post date:** [December 25, 2025, 1:33pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/12 "2025-12-25T13:33:37Z")
I am having the same issue. The path for presets does not exist, and the only folders I can find is “modules” and “camera raw” profiles in adobe application support. Have anybody resolved this issue? ---
**Author:** ![diversario](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.negativelabpro.com/diversario/32/5771_2.png) [@diversario](https://forums.negativelabpro.com/u/diversario)\ **Post date:** [December 28, 2025, 6:13pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/13 "2025-12-28T18:13:54Z")
Same here with LrC 15.1, NLP 3.1.1, macOS 15.7.1. Folder permissions as expected. ---
**Author:** ![stevemaller](https://avatars.discourse-cdn.com/v4/letter/s/ce7236/32.png) [@stevemaller](https://forums.negativelabpro.com/u/stevemaller)\ **Post date:** [March 11, 2026, 12:30am UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/14 "2026-03-11T00:30:31Z")
New user here. Thanks for the permissions issue fix. Worked great. I had to add my user account to the folder with RW privileges and now it works. ---
**Author:** ![ErikaS16](https://avatars.discourse-cdn.com/v4/letter/e/cc9497/32.png) [@ErikaS16](https://forums.negativelabpro.com/u/ErikaS16)\ **Post date:** [April 22, 2026, 5:32am UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/16 "2026-04-22T05:32:30Z")
Same. My mac and Lightroom are running the most current version and my permissions are correct. Did you find a solution? ---
**Author:** ![ErikaS16](https://avatars.discourse-cdn.com/v4/letter/e/cc9497/32.png) [@ErikaS16](https://forums.negativelabpro.com/u/ErikaS16)\ **Post date:** [April 22, 2026, 4:28pm UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/17 "2026-04-22T16:28:52Z")
Where is “show library folder” located? ---
**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\ **Post date:** [April 23, 2026, 9:01am UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/18 "2026-04-23T09:01:51Z")
Presets are stored by default to - Erika (or whatever your account name is on your Mac) - - Library - - Application Support - - Negative Lab Pro - - Presets Select the “Presets” folder and punch command-I to see how rights are set. Owner rights should be set to “read + write”, other rights are normally read only. Set all rights to “read + write” and things should be okay. ---
**Author:** ![kwani](https://avatars.discourse-cdn.com/v4/letter/k/bcef8e/32.png) [@kwani](https://forums.negativelabpro.com/u/kwani)\ **Post date:** [July 26, 2026, 12:47am UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/19 "2026-07-26T00:47:12Z")
Same issue but, I don’t have that folder… ![image](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/b/bea27786d3ebed1f02ae6731008b5512575a8e5b.png) ---
**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\ **Post date:** [July 26, 2026, 6:27am UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/20 "2026-07-26T06:27:02Z")
> [@kwani](#): > > I don’t have that folder… …if “mpv” is the only folder in Application Support, you’ve got a problem anyways. I suppose your screen shows a filtered view which does NOT provide any clue. In order to debug the situation, a wider view (e.g. the full path) is needed. _Other than that, you could re-install NLP and see if you’ll find its folder afterwards._ ---
**Author:** ![Digitizer](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@Digitizer](https://forums.negativelabpro.com/u/Digitizer)\ **Post date:** [August 29, 2026, 11:54am UTC](https://forums.negativelabpro.com/t/user-presets-not-saving/9710/21 "2026-08-29T11:54:49Z")
With **macOS Golden Gate** coming soon, I installed NLP and found the issue was there too. The respective NLP folders and files all have “System” as their owner and therefore, user presets cannot be saved. NLP and macOS _don’t_ ask to authorise saving the presets either. **Proceed as Nate proposes above to fix the issue - on macOS Golden Gate** * * * @nate Looking into the installer, I found this: ![Screen @ 2026-08-29 um 14.03.10.029](https://canada1.discourse-cdn.com/flex029/uploads/negativelabpro/original/2X/a/a2614f5cc9d242636323a08baf11c47a5717dcc2.jpeg) To me, it looks like the script runs as root which sets the owner accordingly. From the issue we have, NLP does not seem to run as root, but as “someone else”. By giving ownership to the user via the installer, the issue should go away. I have no clue though, why some users have the issue and others don’t. On my Mac, all folders in Library \> Application Support are owned by “501”, but NLP has “0” ```auto 501@iMac ~ $ cd Library/Application\ Support 501@iMac ~/Library/Application Support $ ls -n total 208 drwxr-xr-x 2 501 20 64 19 Aug 2019 accountsd drwxr-xr-x 12 501 20 384 7 Aug 21:12 AddressBook drwxr-xr-x@ 30 501 20 960 5 Jun 11:00 Adobe drwxr-xr-x 5 501 20 160 1 Jun 2022 Animoji drwxr-xr-x 5 501 20 160 7 Jul 2025 App Store etc. ```