I was wondering if anybody know anyway I can reset the number of authorized computers in my license? I’m in a situation where I just had to reinstall my computer completely and now NLP is showing the “OUT OF LICENSE” message. I’ve been trying to email Nate but it’s the holiday season so he was not able to get back to me yet.
Hi @vtran - can you email me or private message me here? I can’t find any emails from you, just need to know the email you used for purchase so I can update your license.
For anyone else experiencing the problem, email me at nate@natephotographic.com with a screenshot of the error you are receiving when activating.
There was an issue with some earlier version of Lightroom (at least LR Classic 8.4) where it was dropping the registration credentials. Also there was an issue with NLP v2.1.0 (fixed in v2.1.2) where double-clicking instead of single-clicking the registration button could cause issues.
I am also having this issue “ERROR: OUT OF LICENCES” - This key has been used too many times.
I have sent you an email @ nate@natephotographic.com with a screen shot of error message and license key.
Hello, I have the same error. I sent you an e-mail a few days ago but you haven’t answered. I wish I could re-activate the NLP license key since I can’t use it right now.
Hi guys, if you run into this issue, you can now remotely deactivate an old computer (or dropped activation) using this link: My Orders - Lemon Squeezy
Just enter the email address associated with your purchase, and it should let you see any order information associated with your order, including any previous license activations you made. Just click “deactivate” and it will remotely remove that activation from the old computer (or in this case, from the dropped activation).
Sorry this has taken a bit to resolve on my end… kids go back to school next week so I should be able to get the broader fix out fairly quickly after that. The bug is in the Lightroom SDK for Windows, so it’s been fairly complicated for me to workaround, and I want to make sure that it is 100% fixed before issuing the update.
-Nate
NOTE: the above method will only work with v3.x.… if you have v2 and are having an issue with the license, you still just need to email me at nate@natephotographic.com