"OUT OF LICENSE" Issue

Hey everyone,

I was wondering if anybody know anyway I can reset the number of authorized computers in my license? I’m in a situation where I just had to reinstall my computer completely and now NLP is showing the “OUT OF LICENSE” message. I’ve been trying to email Nate but it’s the holiday season so he was not able to get back to me yet.

Thanks again

Hi! Any updates on this? I will probably run into the same issue soon, since I plan to reinstall my computer.

Unfortunately no, I’m still waiting…

Hi @vtran - can you email me or private message me here? I can’t find any emails from you, just need to know the email you used for purchase so I can update your license.

For anyone else experiencing the problem, email me at nate@natephotographic.com with a screenshot of the error you are receiving when activating.

There was an issue with some earlier version of Lightroom (at least LR Classic 8.4) where it was dropping the registration credentials. Also there was an issue with NLP v2.1.0 (fixed in v2.1.2) where double-clicking instead of single-clicking the registration button could cause issues.

-Nate

Hey Nate!
Yup, just emailed you. Let me know if you need anything from me.
Thanks again

Hi Nate,

I am also having this issue “ERROR: OUT OF LICENCES” - This key has been used too many times.
I have sent you an email @ nate@natephotographic.com with a screen shot of error message and license key.

Thanks
Eames

I had been having the same issue today! I have been having the same issue. I also just sent you a DM here, thanks!

(and sorry for the annoyance)

Hey guys. I have the same issue. my purchase code doesnt work.
@nate i sent you an email right now. would be great, if you could checkt it. thanks.

Hello, I have the same error. I sent you an e-mail a few days ago but you haven’t answered. I wish I could re-activate the NLP license key since I can’t use it right now.

I also have this issue. already send an email to you. Please help me, I really need to use it :slight_smile:

FYI ,the mail account name starts with ‘warat’.

Hey Nate ! How are you ? I ran into this issue a couple days ago and sent an email !

Hi Nate, I’m expericing the same issue. I sent you an email. Thank you!

Hi guys, if you run into this issue, you can now remotely deactivate an old computer (or dropped activation) using this link: My Orders - Lemon Squeezy

Just enter the email address associated with your purchase, and it should let you see any order information associated with your order, including any previous license activations you made. Just click “deactivate” and it will remotely remove that activation from the old computer (or in this case, from the dropped activation).

Sorry this has taken a bit to resolve on my end… kids go back to school next week so I should be able to get the broader fix out fairly quickly after that. The bug is in the Lightroom SDK for Windows, so it’s been fairly complicated for me to workaround, and I want to make sure that it is 100% fixed before issuing the update.

-Nate

NOTE: the above method will only work with v3.x.… if you have v2 and are having an issue with the license, you still just need to email me at nate@natephotographic.com

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