‘Profile missing’ error in Lightroom

I scan negatives with my OM-1 and I get a ‘Negative Lab 2.3 Profile missing’ error in Lightroom:

I’m running Lightroom 11.5 with Camera Raw 14.5 on an M1 Mac running macOS 12.6.

I’ve checked — and the profiles exist in the folder ~Library/Application Support/Adobe/Camera Raw/CameraProfiles/NegativeLab Camera Profiles.

I’ve tried uninstlaling and then reinstalling NLP.

Any suggestions?

Welcome to the forum @dtravisphd

Have you checked that Lightroom actually sees the profiles?

Can you see it in Lightroom’s profile dropdown? (green arrow)
If not, make Lightroom discover the profiles… (red arrow)

Thank you for your help. Lightroom doesn’t see the profiles and when I choose ‘Browse…’ they are not shown.

Hi @dtravisphd,

Is this an OM Systems OM-1 camera? If so, this is a very recent camera, and the camera profile is not currently in the download package.

You can download from here:

To add in Lightroom Classic, go to “File > Import Develop Profiles and Presets” and add from there.


Thank you. That fixed it.