ERROR: Could not connect. Check internet connection and turn off firewalls

Hi Nate,

Recently purchased NegLabPro but until now I’m still stucked with activating the license key. Hope you could help me out on this one.

Here’s the list of activities that I’ve already made.

  • turned off firewalls (license key activation unsuccessful)
  • turned off and remove other antivirus program (license key activation unsuccessful)
  • re-installed my lightroom CC (license key activation unsuccessful)
  • installed a VPN for the sake of trying even I’m from Singapore, (license key activation unsuccessful)
  • copy paste directly from email (license key activation unsuccessful)
  • verified already for spaces and other extra characters during copy/paste

Until now I still keep having this ERROR: Could not connect. Check internet connection and turn off firewalls.

running windows 7 ultimate
lightroom classic version 9.4
neglabpro 2.2