I have NegativeLabHotkey running in the background, but when I do “ctr alt n” inside LR I get the dialog to create a new folder and not Negative Lab Pro. Lightroom was set up as English language, so no issue there. Also, if I do “ctr alt n” on my WIndows 10 desktop nothing happens, so it is not a command I have set up in Windows. How do I fix this?
Try ctrl-n instead of ctrl-alt-n
On Mac it should look like this
…unless you have set it up differently…
Tried “ctr n”. Brings up “new snapshot.” Also, I am on a Windows 10 PC, NOT a Mac. Thanks.
Check out this page: https://www.negativelabpro.com/guide/#windows-installation
It might help…
Sorry. Did all that but I cannot get the hotkey to work.
Maybe that @nate can give you a hint or two…
Can you go to “help > system info” and copy/paste that information? You can PM those details if you want.
Also, can you confirm that the hotkey program is actually running in the background? In Windows 10, on the bottom right system toolbar, click the “^” symbol to show background processes, and you should see a green “H” like shown here:
Note that if you simply run the hotkey program, it will not stay running after you restart your computer unless you have placed the program into the startup folder, following the directions to do this in the guide.
-Nate
It is running in background. I made sure of that and I also made it a startup item also to make sure it always runs. Attached is my system info.
I need the system info provided by Lightroom. Inside Lightroom, go to “Help > System Info” and copy/paste that info.
Lightroom version: 6.14 [ 1149743 ]
License: Perpetual
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.18363
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4.0 GHz
Built-in memory: 16322.7 MB
Real memory available to Lightroom: 16322.7 MB
Real memory used by Lightroom: 788.5 MB (4.8%)
Virtual memory used by Lightroom: 923.8 MB
GDI objects count: 779
USER objects count: 2121
Process handles count: 3821
Memory cache size: 0.0MB / 3849.7MB (0.0%)
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 126MB / 8161MB (1%)
System DPI setting: 192 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3840x2160, 2) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info:
AMD FirePro W7100
Check OpenGL support: Passed
Vendor: ATI Technologies Inc.
Version: 3.3.13587 Core Profile Context FireGL 16.6 26.20.14001.39003
Renderer: AMD FirePro W7100
LanguageVersion: 4.60
Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: X:\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\Gary\AppData\Roaming\Adobe\Lightroom
Installed Plugins:
- Canon Tether Plugin
- ColorChecker Passport
- LRHaze
- Luminar Flex
- Negative Lab Pro
- Nikon Tether Plugin
- Perfectly Clear Complete v3
Config.lua flags: None
Adapter #1: Vendor : 1002
Device : 692b
Subsystem : 230c1028
Revision : 0
Video Memory : 8167
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers / Headphones (Realtek Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x8
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD FirePro W7100
GL_SHADING_LANGUAGE_VERSION: 4.60
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.6.13587 Compatibility Profile Context FireGL 16.6 26.20.14001.39003
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMDX_debug_output GL_AMD_blend_minmax_factor GL_AMD_conservative_depth GL_AMD_debug_output GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_framebuffer_sample_positions GL_AMD_gcn_shader GL_AMD_gpu_shader_half_float GL_AMD_gpu_shader_int16 GL_AMD_gpu_shader_int64 GL_AMD_interleaved_elements GL_AMD_multi_draw_indirect GL_AMD_name_gen_delete GL_AMD_occlusion_query_event GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_sample_positions GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_atomic_counter_ops GL_AMD_shader_stencil_export GL_AMD_shader_stencil_value_export GL_AMD_shader_trace GL_AMD_shader_trinary_minmax GL_AMD_sparse_texture GL_AMD_sparse_texture_pool GL_AMD_stencil_operation_extended GL_AMD_texture_cube_map_array GL_AMD_texture_texture4 GL_AMD_transform_feedback3_lines_triangles GL_AMD_transform_feedback4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments 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Thanks Gary - I’ve just tried on a setup environment to yours, and I have NOT been able to replicate the issue you are having.
- Make sure that Lightroom is the active window, and that you are on the Develop or Library module.
- Make sure the main Negative Lab Pro plugin is installed (you should be able to see it available as an option in Lightroom under “file > plugin extras > Negative Lab Pro”
- Make sure that at least one image is selected
- Make sure that the hotkey is running in the background
- Press and hold in exact order: Control + Alt + N
It is likely that one of those things above is not happening correctly. If you feel you are doing all of this correctly and still getting the error, it may be helpful if you could make a quick video of the issue happening and either share it here or email me at nate@natephotographic.com
-Nate
Impossible to upload video from my iphone. Here is link: https://youtu.be/lnQXiOcN4D0
Thanks @garycal01 - I do see now that on LR 6, the default shortcut for “Control+Alt+N” will produce a new folder. If the hotkey is running properly, though, it will override this default (which is what it does in my tests). If the hotkey is not running properly (or is being blocked by antivirus software, for example), it would then go back to the default.
I would try exiting out of the hotkey (right-click, exit) and restarting it. Take screenshots if you get any kind of warnings when you run it. If you have any kind of anti-virus, check to make sure that it isn’t blocking it.
Thanks. I have ensured all virus software is disabled, exited out of hotkey and restarted it, then restarted LR6. Still get the same result: “ctrl+alt+n” still creates a new folder and does not get NegLabPro going. Guess I will just have to launch Neg Lab Pro the manual way.
I have same problem. I even tried edit NegativeLabHotkey.ahk but nothing works. Program is running on background (Win10). My OS language is Czech, but LR (whole CC) in English, could this be a problem?
It’s a flaw in the program. Hopefully he fixes it because it’s a real pain in the neck starting it from the menu.
The problem are the existing hotkeys in your local language in LR, for example, Control + Alt + N is used in German from LR. Downloaded AutoHotKey, took nate’s script, changed the hotkey to Alt + X (not used from LR in German), complie to .exe, put it to autostart and now the hotkey Alt + X works.
Janne
I have the same problem. Control + Alt + N gives nothing. Not a single change.
Now I reinstalled everything using the link: Guide | Negative Lab Pro and I have hotkeys. Amazing!