Getting 'Color 2.0' error when converting negatives

Troubleshooting and Bugs
1

Hi, I’m using negative lab pro with Lightroom Classic for the first time and am getting this message when trying to convert a negative:

… as we were trying to run the AutoColor 2.0 script.

Command:

“/Users/shelbyroyston/Documents/PLUGINS/NegativeLabPro.lrplugin/mac/magick” “/Users/shelbyroyston/Documents/PLUGINS/NegativeLabPro.lrplugin/previews/00001.tif” -profile “/Users/shelbyroyston/Documents/PLUGINS/NegativeLabPro.lrplugin/profiles/ProPhoto.icc” -gravity Center -crop 90x90%+0+0 +repage -bl…

Error Message:

sh: /Users/shelbyroyston/Documents/PLUGINS/NegativeLabPro.lrplugin/mac/magick: No such file or directory

Exit Status: 32512

Can anyone help me figure out what I’m doing wrong? Thanks

2

Hey!

Seems something went wrong with the installation of the plugin. As your Mac complains about missing files/folders, I’d try to reinstall LNP and see if the error persists.

Fingers crossed!

3

Hi,

Hmm, that is strange. Did you run the included Installer to installer NLP? Or did you try install manually some how? I see that the Negative Lab Pro plugin is not in the folder that the installer should have put it in.