Hi, to make sure the base camera profiles are properly loaded, you can do the following:
Open up the Profile Browser by clicking the four-square icon to the right of the currently selected profile.
Select “List” then scroll down and expand “Profiles”. You should see “Negative Lab v2.0” profile option.
If you see that profile available, then your base camera profiles are correctly loaded. If you don’t see that available, then they are not properly loaded.
Next, you can check to make sure your enhanced profiles are properly loaded.
In the Develop section, on the left panel, expand the “Presets” tab if it is not already expanded. You should see a section called "NLP Enhanced Settings"
If this is not present, then you need to go back and load the enhanced settings (this should be done automatically on Mac, but you must do it manually on Windows).
If everything appears to be present as it should be, but you are still not able to get the enhanced profiles, make sure that:
- You are on a newer version of Lightroom Classic
- You are using a color-based Color Model (such as Frontier, Noritsu or Basic). The profiles will not apply to the “None” color model selection, or the B+W color model.
Hope that helps!