V2.2.0 on macOS: could not locate LUTs

Hi, I’ve confirmed the installation was successful and the plugin version is 2.2.0. I’m running LrC 9.4 on macOS Big Sur public beta 9 (sorry, hope that isn’t the cause). No LUTs are available. All I see is this:

Any pointers on troubleshooting this? Thank you!

Hello! I’m having the same issue on macOS Mojave 10.14.6 with LrC 9.4.

Hi,

If you see this message, it means that the enhanced presets for the LUTs weren’t added where Lightroom expects them (or never got added). This could happen if you have your presets set to be stored with your catalog instead of globally. Or in Windows, this is a step you have to do manually.

Here is what you need to do:

MAC:

  1. In Mac Finder, right-click on the NegativeLabPro-OSX-2.2.0 app in your unzipped download, and click “show package contents”
  2. Navigate to “Contents > Resources”
  3. Make a copy of the folder “NLP Enhanced Settings” and move it somewhere you can access.
  4. Open Lightroom and go to the “Develop” module
  5. Go to “file > import develop profiles and presets”
  6. Navigate to where you moved the “NLP Enhanced Settings” folder. Then select ALL of the items within that folder, and add them

WINDOWS:

  1. Open Lightroom and go to the “Develop” module
  2. Go to “file > import develop profiles and presets”
  3. Navigate to your unzipped Negative Lab Pro download, and go to the “NLP Enhanced Settings” folder. Then select ALL of the items within that folder, and add them.

Now when you open Negative Lab Pro, it should show the LUTs.

Nate

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Thank you! That worked perfectly!

I use different accounts on my Mac for installation, normal use and testing.

These are the folders into which I put the profiles and the settings folders:


The plugin needs to go into (each) user folder, I put it here:

As of today, the plugin does not work if installed here:


X-Rite’s Color Checker plugin works in this place, but the NLP plugin seems to want/need user rights.

Thanks Nate. Instead of manually locating and moving the LUT presets I just turned off “store presents with catalog” and restarted LR. Now NLP finds the previously-installed LUTs just fine and I confirmed my existing presets moved back to their default location. Appreciate the help.

I did it this way because I worry about future NLP updates changing the LUT presets. Any user who went through this manual LUT installation method will miss out on those future changes unless they go through this process each time. No thanks. :wink:

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