V2.2.0 on macOS: could not locate LUTs

Hi, I’ve confirmed the installation was successful and the plugin version is 2.2.0. I’m running LrC 9.4 on macOS Big Sur public beta 9 (sorry, hope that isn’t the cause). No LUTs are available. All I see is this:

Any pointers on troubleshooting this? Thank you!

Hello! I’m having the same issue on macOS Mojave 10.14.6 with LrC 9.4.

Hi,

If you see this message, it means that the enhanced presets for the LUTs weren’t added where Lightroom expects them (or never got added). This could happen if you have your presets set to be stored with your catalog instead of globally. Or in Windows, this is a step you have to do manually.

Here is what you need to do:

MAC:

  1. In Mac Finder, right-click on the NegativeLabPro-OSX-2.2.0 app in your unzipped download, and click “show package contents”
  2. Navigate to “Contents > Resources”
  3. Make a copy of the folder “NLP Enhanced Settings” and move it somewhere you can access.
  4. Open Lightroom and go to the “Develop” module
  5. Go to “file > import develop profiles and presets”
  6. Navigate to where you moved the “NLP Enhanced Settings” folder. Then select ALL of the items within that folder, and add them

WINDOWS:

  1. Open Lightroom and go to the “Develop” module
  2. Go to “file > import develop profiles and presets”
  3. Navigate to your unzipped Negative Lab Pro download, and go to the “NLP Enhanced Settings” folder. Then select ALL of the items within that folder, and add them.

Now when you open Negative Lab Pro, it should show the LUTs.

Nate

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Thank you! That worked perfectly!

I use different accounts on my Mac for installation, normal use and testing.

These are the folders into which I put the profiles and the settings folders:


The plugin needs to go into (each) user folder, I put it here:

As of today, the plugin does not work if installed here:


X-Rite’s Color Checker plugin works in this place, but the NLP plugin seems to want/need user rights.

Thanks Nate. Instead of manually locating and moving the LUT presets I just turned off “store presents with catalog” and restarted LR. Now NLP finds the previously-installed LUTs just fine and I confirmed my existing presets moved back to their default location. Appreciate the help.

I did it this way because I worry about future NLP updates changing the LUT presets. Any user who went through this manual LUT installation method will miss out on those future changes unless they go through this process each time. No thanks. :wink:

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Mac Catalina 10.15.7 with latest Lightroom CC. I had stored presets with the Catalog, but (based on discussion above), switched back to default locations.
I followed the procedure you described above using the “Import…” and selecting all the items in the NLP Enhanced Settings folder. But the LUTs do not sow up in LR CC: just below the WB settings Temp/Tint sliders, I am told “Could not locate LUTs”. But when I follow your procedure, LR says it is importing but then finishes with the notice “Unable to import profiles and presets - All items are already imported”. But, even after quitting LR and restarting, I am still told “Could not locate LUTs”
The NLP Enhanced Settings folder is in the Library->Applications->Adobe->Camera Raw->Settings folder, which is where I think it needs to be (Adobe stores “stuff” all over the place).

Any suggestions would be appreciated.

Update- following a suggestion online about how to load LUTs into LR, I opened a raw image in PS, and I find that Camera Raw in PS includes the LUTs in the folder “NLP Enhanced Settings” in the CR Presets list along with the regular Develop Presets (which do show up in LR)… But the NLP Enhanced Settings don’t show up in LR. (at least according to the NLP message). Presets in LR are NOT stored with Catalog. Don’t PS and LR supposedly both access them thru CR?

Hello! I’m having this problem too. I’ve tried the above fix, but they’re still not showing up…

Anybody??? This problem still exists

Hi @SWRick

Hmm, a few things that may help diagnose this issue:

  1. When you are in the Develop module in Lightroom, on the left hand pane, expand the “Presets” section and look for a preset folder called “NLP Enhanced Settings”. It should look something like below. Can you confirm if this is present or not?

  2. Do you get any kind of “missing profile” warning when you first open a file with Negative Lab Pro? The warning would be in Lightroom just below the profile section.

  3. What kind of file are you working with in NLP? Is it a Camera Raw, a Vuescan/Silverfast RAW, or Tiff?

Nate,

  1. Something like that is present, but slightly different header. Also, they are all grayed out and in italics. See screenshot below.

  2. Yes, Missing Profile warning

  3. RAW File- Nikon Z7 NEF

Rick Fee

I see different folder names in the two screenshots (yours and Nates)… NLP might look for a specific folder name though. :fire_extinguisher:

Ahh, then this is the root of the problem… if you can fix this problem, then it should work.

When you ran the installer for Mac, if should have added the “NegativeLab Camera Profiles” folder to your CameraProfiles directory. Inside there, there should be a file called “Negative Lab - NIKON Z 7 v2” which would be the correct profile for this camera.