I just installed NLP 3.1 on my new Windows 11 computer. After installation I discovered that the Windows hotkey (Ctrl-Alt-N) is not working in Lightroom. Also, I see that NegativeLabHotkey.exe is not in the Windows autostart list. I have rebooted my computer and still don’t see it. I also cannot find any hotkey folder after the installation from which I can manually set up the hotkey to autostart.
What am I doing wrong?
Maybe you’ll find an answer in the user guide…
No. I’ve looked. The only troubleshooting item I’ve seen in the user guide for the hotkey is for Mac. I’ve watched a YouTube video (from Nate?) on manually installing the hotkey. I’ve also tried reinstalling NLP 3.1. I can find no hotkey folder referenced in the video that would contain the EXE file for me to add to Windows startup.
Still in the Guide:
PS
Sorry for the inconvenience. The section linked above should help …
I have done exactly what is shown in the installation guide. Yes, I go a message that “Windows protected my PC”, to which I responded “Run Anyway”. And yes, at the end of the installation I had the box checked to “Start running the hotkey”. I have done a search of my computer for “NegativeLabHotKey.exe” and nothing comes up.
Searching the forum might get you posts addressing the issue and possibly a fix proposed by @nate ,
I have searched the forum. None of the search results show a solution to the issue I have described. Rerunning the installer as suggested by @nate in a past post does not fix the problem.
The basic issue is that the installer did not put the file “NegativeLabHotkey.exe” anywhere on my computer. It is also not a file that is among the files in the installer ZIP file. I have looked around on the Negative Lab Pro web site and have not found anywhere to download the hotkey .exe file separately.
Best to address the issue to @nate in a private message then.